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Star Rating - Case Study

Case Study - Star Rating

Issue: A facility dropped to a lower star rating and sought assistance to regain their footing.

Solution: Vanguard Eldercare worked closely with the skilled nursing care facility staff to determine rating-critical areas most in need of immediate improvement. Vanguard Eldercare's services affect CMS meaningful measurement areas, such as medication management, admissions/readmissions to hospitals, and transfer of health information and interoperability.

Result: The facility’s star rating improved, supporting public image and reputation among critical stakeholders.

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